Personal Identifiers: We may collect your name, email address, social media handles, shipping address, billing address, zip or postal code, telephone number, unique personal identifier, online identifier, Internet Protocol (IP) address, account name, or other similar identifiers. If you create an account, we also collect your username and password. |
Provide our services. We use this Personal Information to provide products and services. For example, to process your orders, process payments, and deliver our products to you where applicable, such as branded or personalized products merchandise that you may purchase through an e-commerce platform. We also use this Personal Information to create, maintain, and otherwise manage your account and profile. We also use your Personal Information to maintain your transaction history and verify eligibility to access our Services.
For marketing purposes. If you expressly authorize us to do so, we may use Personal Information for marketing and advertising purposes, such as providing you with information about our products and services and the products and services of our partners and other third parties. If you join our mailing list, we will send you promotional information on our products. We may also use your Personal Information to personalize your experience on our website, in email, on third party websites, and on social media. We may use Personal information to offer and administer special promotions, discounts, purchase incentives, loyalty programs, prize promotions, invites or other similar offers and promotions. We may use Personal Information to display advertisements related to products we think may interest you on our websites, in e-mail communications you consent to receive, on other websites that work with our advertising partners, and on social media platforms. You may decline to receive [email/text] marketing from us by selecting the emailing us at [email protected] which will be contained in any such [email/text] you receive.
To respond to your requests and communicate with you. We use your Personal Information to communicate with you, such as to respond to and/or follow-up on your requests, inquiries, issues, or feedback, and to provide customer service. We may invite you to participate in surveys on your satisfaction with our products and services. We also use Personal Information to communicate with you about changes to our business practices, policies, programs, and terms and conditions. If you are navigating our website, you may interact with our chatbot through Facebook Messenger and/or Twitter, in which case, this bot will answer your questions based on the information that it collects about you. Facebook and/or Twitter may also collect information about you through cookies and pixels on it’s the Facebook/Twitter platforms, subject to Facebook/Twitter’s privacy policies.
To improve our products and services. We may use your information to make our services, platforms, offerings, marketing campaigns, communications, and products better, including to understand how you use our products and services. We might use your information to conduct research and analysis, as well as develop new services and products.
To administer our websites, platforms, services, and programs. We use your Personal Information manage, maintain, administer, and troubleshoot our website, apps, and other platforms, including to understand how you interact with our services, platforms, and other communications with you and. We also use Personal Information to administer, maintain, and communicate with you about contests and promotions in which you have chosen to participate, including publishing winner information in winner lists and sharing winners list with third parties and /or regulators as required for prize distributions and regulatory purposes respectively.
To comply with our obligations. We may use Personal Information to fulfill our legal obligations, resolve disputes, defend our legal rights, and enforce our agreements. We may also use Personal Information to verify you can legally access our Services. We may also use Personal Information to fulfill contractual obligations we may have to you.
For security and safety purposes and prevent fraud. We use Personal Information to detect, investigate, prevent, or take action regarding possible malicious, deceptive, fraudulent, or illegal activity and protect our websites, apps, or services. We may also use Personal Information to investigate, prevent, and enforce against violations of our terms and policies. We may use Personal Information to protect our company, properties, our trademark, customers, business partners and their respective personnel.
For analytics purposes. We may use Personal Information such as customer IDs/internal identifier for analytics purposes, specifically to understand which pages you have visited, elements of the website you have clicked on, products purchased, advertisements that you have liked or rated in any way, how you reacted to contests, surveys, sweepstakes and other promotions.
To personalize your experience. We may use Personal Information such as name, e-mail address, address, location, telephone, birth information, demographic information and online identifiers to personalize your experience with our Services, our communications to you, and the marketing and advertising that you receive via the agreed channels or which you see on our websites, including to provide personalized recommendations about our products and services, events, promotions, and loyalty programs.
Some of these uses rely on cookies, in particular those related to marketing, bot services and personalization. To the extent that they do rely on cookies, please see our Cookie Policy for further information. |
Consent – for individuals who sign up to our mailing list, or when you subscribe to marketing communications, targeted advertisements and otherwise where appropriate or as required by law. We also obtain your consent whenever we wish to use cookies and similar technologies (unless applicable data protection laws permit us to rely on our legitimate interests instead). Legitimate interests – we have a legitimate business interest in:
– providing, managing, administering and facilitating your use of our Services in accordance with our commercial interests and legal rights (such as developing user profiles and analyzing customer feedback to better understand our users and how they access and use our Service, and safeguarding Service security)
– running an effective and sustainable business (such as ensuring our fees are paid)
– pursuing business development initiatives and keeping you informed of relevant offerings
– taking measures to ensure that the Service is only accessed by authorized users and in accordance with our terms of use
Legal obligation – for any processing in accordance with an applicable legal obligation |
Demographic Information: We may collect your age, date of birth, gender, address, zip code, marital status other household information, education level, employment status, race, ethnicity, estimated income, and other similar demographic data, some of which may include characteristics of protected classifications under local law.
Education information: We may collect your education level, for example when you take one of our surveys. |
We may collect this information when you chose to provide it to us as part of your profile, when registering to use our Services, to confirm if you are over the legal age so that you can interact with our Services, enroll you in our campaigns, promotions, sweepstakes, loyalty programs or through our marketing and analytics partners and U.S. and other foreign service providers.
We may also use this information for analytics and to personalize your experience – please see above for details. |
Legitimate interests – we have a legitimate business interest in:
– providing, managing, administering and facilitating your use of our Services in accordance with our commercial interests and legal rights (such as developing user profiles and analyzing customer feedback to better understand our users and how they access and use our Service, and safeguarding Service security)
– running an effective and sustainable business (such as ensuring our fees are paid)
– taking measures to ensure that the Service is only accessed by authorized users and in accordance with our terms of use
Legal obligation – for any processing in accordance with an applicable legal obligation
Explicit consent – we obtain your explicit consent whenever we wish to process any personal data that is categorized as “special category data” under applicable data protection laws |
Internet or Other Electronic Network Activity Information: We collect details of your visits to our websites and information generated in the course of using our Services (including the timing, frequency and pattern of service use) including, but not limited to, traffic data, location data, weblogs and other communication data, the resources that you access, and how you reached our site. We also collect details regarding the device you use to access our Services, including, but not limited to, your IP address, operating system and browser type, device ID, and Personal Information collected from cookies and similar technology when you open our emails and visit our website (for more information about cookies, how we use them, and your related choices, please see our Cookie Policy). |
We may use this information:
– To provide you with our services – – please see details above
– To improve our products and services – please see details above
– To administer our websites, platforms, services and programs – please see details above
– For security and safety purposes and prevent fraud – please see details above
– For analytics and to personalize your experience – please see details above |
Consent – we obtain your consent whenever we wish to use cookies and similar technologies (unless applicable data protection laws permit us to rely on our legitimate interests instead).
Legitimate interests – we have a legitimate business interest in understanding:
– how our website is accessed
– how it is used
– any problems users have with accessibility and usage across multiple devices |
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Audio, Electronic, Visual, or Similar Information: We may record audio during customer service calls. We also collect audio or visual information you post to our sites, like photos or videos. We also collect video surveillance at our in-person events. |
We may use this information:
– To provide you with our services – please see details above;
– To improve our products and services – please see details above
– To administer our websites, platforms, services and programs – please see details above
– For security and safety purposes and prevent fraud – please see details above
– For analytics and to personalize your experience – please see details above |
Consent – for individuals who sign up to our mailing list, or when you subscribe to marketing communications, targeted advertisements and otherwise where appropriate or as required by law
Legitimate interests – we have a legitimate business interest in:
– providing, managing, administering and facilitating your use of our Services in accordance with our commercial interests and legal rights (such as developing user profiles and analyzing customer feedback to better understand our users and how they access and use our Service, and safeguarding Service security)
– running an effective and sustainable business (such as ensuring our fees are paid) |
Inferences Drawn to Create a Profile About You Reflecting Your Preferences Or Characteristics: We analyze your purchases, preferences, or other interactions and may create a profile for you to suggest other products you may be interested in. For example, we collect membership data, such as contact preferences, and preference data, such as the flavors that you prefer and products you have purchased.
We may also combine Personal Information from the Services together and with other information we obtain from our business records. We may also combine information we collect offline with information we collect online. Additionally, information collected about you from a particular browser or device may be linked to information collected from another computer or device that we believe relates to you. We may combine information we get from another party with information we already have. We may also aggregate your information with other consumers’ information to understand preferences and trends over time. |
We may use this information:
– To improve our products and services – please see details above
– To administer our websites, platforms, services and programs – please see details above
– For analytics and to personalize your experience – please see details above
– These activities do not involve automated decision making about you. The Personal Information is used to create models for retargeting you (for example sharing targeted and specific invites to events in accordance with your preferences, sharing specific promotions related to the product of your choice etc.), and understanding purchase behaviors for building your customer journey. |
Legitimate interests – we have a legitimate business interest in:
– providing, managing, administering and facilitating your use of our Services in accordance with our commercial interests and legal rights (such as developing user profiles and analyzing customer feedback to better understand our users and how they access and use our Service, and safeguarding Service security)
– running an effective and sustainable business (such as ensuring our fees are paid) |